Returns & Exchanges
At Ella Langley, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Please note that all returns must be accompanied by original packaging and proof of purchase to be eligible for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Shipping Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at your convenience.
Package Your Items
Securely place the items in their original packaging and attach the printed shipping label to the outside of the box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing